Ravinder Singh
MA in Design

8+ years of experience in Service Design and Research

I empowered organizations across Canada, US, India to secure a competitive advantage by integrating design strategy and innovation, underpinned by meaningful UX research studies.

About me

How did my research help Honeywell's customers shift their focus from false alerts to critical alerts?

User experience research- Cloud B2B- Software (Password protected)

How can we revamp Okta's website to make it bold and expressive while incorporating a cohesive design system?

UX Design | Design System | Website Design

How our ethnographic research helped uncover how people would ideally like to sleep?

Contextual research study in partnership with Lextant

How did Ford transform from a traditional In-vehicle experience to a digital in-vehicle experience?

User Experience Research | B2C - Connectivity and Infotainment Software | OTA (Password Protected)

How did British Columbia shifts from fragmented childcare to a unified, inclusive system?

A study of comparing policies, regulations, and practices across different jurisdictions in Canada (Password protected)

How can a travel company improve customer retention in the age of misinformation on the internet?

UX Design | User Experience Design for Mobile & Web App

How can med-tech company improve the sleeping experience for people who needs pills to sleep?

UX Design | User Experience Design for Mobile App

How did my research advance Honeywell's mission to reduce energy consumption and carbon emissions for their commercial building customers?

User Experience Design - Cloud B2B Software (Password Protected)

How can a lamp manufacturing company redefine the essence of light for working-class millennials?

Design Research | Industrial design | Consumer Goods

Featured Projects

Design Research Interests

I am deeply interested in how technology companies and government organizations can enhance the digital experience of their services and products for end users and citizens. My research focuses on combining data analytics and qualitative research to generate actionable insights in the following fields:

Government and public services across ministries
Healthcare, banking and education
Sustainability & renewable energy
Enterprise software & platform development- Cloud, AI, IoT

Featured Articles

When I'm not working, I enjoy writing about human thinking, intellectual thinking and psychology related topics.

Ravinder Singh MA in Design

8+ years of experience in Service Design and Research

Featured Projects

Design Research Interests

Featured Articles

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Ravinder Singh
MA in Design